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All about vugs plumbing
Licensed, insured and compliant with Australian building standards.
Vugs Plumbing is a small, family-owned and operated business founded and run by Matt, a lifelong Gippsland local. Rooted in community values and deep regional knowledge, we deliver honest, reliable roof plumbing from family homes to local businesses across South East Melbourne and Gippsland.
When you hire Vugs Plumbing, you’re choosing a neighbour who knows the weather, the roofs, and the standards this region demands.
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Our Promise
We treat every property as if it were our own—delivering precision, compliance, and a lasting result. At Vugs Plumbing, we don’t just fix roofs; we build trust and protect what matters most.
Our Mission
To protect homes and businesses with reliable, compliant, and long‑lasting roof plumbing—backed by clear communication, punctual service, and workmanship you can trust.​​
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WHAT TO EXPECT:
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​1. First contact
• Quick response: Call, message, or submit an online form — we’ll respond promptly to book an inspection.
• Initial info: Tell us your location, issue, and any photos if available.
2. On‑site inspection
• Thorough assessment: We inspect roofs, gutters, flashings, and drainage to find root causes, not just symptoms.
• Transparent findings: We explain what’s wrong, why, and the best options to fix it.
3. Clear, written quote
• No surprises: You receive a detailed, itemised quote covering materials, labour, timeframe, and warranties.
• Options offered: We present cost‑effective repairs and longer‑term upgrades so you can choose what suits your budget and needs.
4. Scheduling the job
• Flexible dates: We agree a start date that works for you and confirm arrival windows.
• Prep guidance: We tell you any simple steps to prepare (e.g., move vehicles, clear gutters).
5. Professional execution
• Skilled tradespeople: Licensed, insured technicians complete the work to Australian standards.
• Safety first: We manage site safety, fall protection, and weather contingencies.
6. Quality check and cleanup
• Final inspection: We walk you through the completed work and test drainage/water flow where applicable.
• Site left tidy: We remove debris and leave your property clean.
7. Warranty and follow‑up
• 7‑year product guarantee: Materials installed are covered; workmanship follows our service promise.
• Aftercare: We’re available for follow‑up questions and routine maintenance recommendations.
8. Emergency response
• Fast assistance: For urgent leaks or storm damage, we prioritise emergency call‑outs and temporary fixes to prevent further harm.
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